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Store Policies

 - Returns / exchanges
 - Privacy
 - Payment Terms
 - Sales Tax
 - Security
 - Contact us

Returns / exchanges:

Your product is damaged or defective:

All 321Rockets.Com products are shipped in original factory packaging. Every order is checked for quality prior to shipment. If your product is unsatisfactory we want to correct it. Please contact us within 15 days of receipt of your order to start the exchange or return process.

You receive the wrong product:

Please contact us immediately at (480) 461-0234 or returns@321Rockets.Com Upon receipt of your information we will issue the required return shipping labels and send you the correct product.

Privacy:

321Rockets.Com is committed to protecting the privacy of our clients. We will never sell, trade, rent, disclose, loan or make available any personal information gathered as a result of your use of our Web Store.

Payment Terms:

Payment must be made by credit card. 321Rockets.Com accepts Visa, Mastercard, American Express and Discover. Credit Cards must be issued from a US or Canadian Bank.

Sales Tax:

321Rockets.Com is located in Tempe, Arizona. Customers with a billing or ship-to address located in Arizona will be charged the following State sales tax:

Arizona - 8.1%


Security:

Account information:

321Rockets.Com is committed to keeping your account information secure. Only authorized employees and contractors / agents such as our credit card payment gateway and shipping vendors (that have executed a confidentiality agreement) will have access to your account information.

Payment transactions:

321Rockets.Com utilizes Secure Socket Layer (SSL Certificate) to safeguard all payment / sensitive information transactions.


Contact us:

Please contact us if you have any additional store policy questions: (480) 461-0234 - info@321Rockets.Com